Terms of Service

By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 13 years old and legally able to enter into a binding agreement. If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that entity.

Indexed Labs provides software and related tools for organizing and managing email, calendar, and related information. Features may include inbox organization, search, reminders, suggestions, automations, summaries, extraction, and other user-facing workflows.

The Services may integrate with third-party accounts and providers, including Google and other productivity services. When you connect an account, you authorize us to access and process relevant content and metadata as needed to provide the Services.

We may add, change, suspend, or discontinue features at any time, including beta or preview features. We do not guarantee that any feature or part of the Services will remain available.

You may need an account to use some features. You agree to provide accurate information, keep it current, and protect your login credentials.

You are responsible for activities that occur under your account. If you suspect unauthorized access, contact help@indexedlabs.com promptly.

You retain ownership of the emails, calendar items, files, communications, prompts, and other content you submit to or access through the Services ("User Content").

You grant Indexed Labs a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, process, modify, and display User Content solely as needed to operate, provide, secure, and improve the Services for you.

You are responsible for ensuring that you have the rights needed to provide User Content and that your use of the Services complies with applicable law and third-party rights.

Some Services use artificial intelligence or machine learning. Outputs may be incomplete, inaccurate, or unexpected, and they should be reviewed before use.

We may use third-party providers to power AI features solely to provide the requested functionality. User Content is not used to train generalized AI models for unrelated customers or public model development.

You may not use the Services to:

• violate applicable law or regulation;
• infringe, misappropriate, or otherwise violate intellectual property or other rights;
• transmit unlawful, abusive, deceptive, malicious, harassing, or fraudulent content;
• send spam, phishing attempts, or malware;
• interfere with, probe, disrupt, or gain unauthorized access to the Services or related systems;
• reverse engineer or attempt to derive source code except where applicable law prohibits this restriction; or
• use the Services in a manner inconsistent with the permissions, disclosures, or use cases presented to users or providers.

The Services, excluding User Content, are owned by Indexed Labs or its licensors and are protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business use.

If you provide feedback, suggestions, or ideas, you grant Indexed Labs a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or obligation.

The Services may interoperate with third-party products, websites, or services. Your use of those third parties is governed by their own terms and policies, and Indexed Labs is not responsible for them.

You may stop using the Services at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms, created risk for Indexed Labs or others, or if we discontinue some or all of the Services.

Upon termination, your right to use the Services ends immediately, and we may delete or deactivate related data subject to our retention, backup, and legal obligations.

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will always be uninterrupted, secure, error-free, or available, or that outputs or results will be accurate, complete, or reliable.

To the maximum extent permitted by law, Indexed Labs and its affiliates, personnel, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunities arising from or related to the Services.

To the maximum extent permitted by law, the total liability of Indexed Labs for all claims arising out of or relating to the Services will not exceed the greater of $100 or the amount you paid us for the relevant Services during the 12 months before the claim arose.

To the maximum extent permitted by law, you will indemnify and hold harmless Indexed Labs and its affiliates, personnel, and service providers from claims, losses, liabilities, and expenses arising out of your User Content, your misuse of the Services, or your violation of these Terms or applicable law.

If you have a dispute with Indexed Labs, you agree to contact us first at help@indexedlabs.com to try to resolve the dispute informally. Most disputes can be resolved quickly this way.

If we cannot resolve the dispute informally within 30 days, you and Indexed Labs agree to resolve all disputes through binding arbitration. This means that you waive your right to a trial by jury and your right to participate in class actions, except to the extent prohibited by law.

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by these Terms.

• The arbitrator has the exclusive authority to resolve disputes, including disputes about the scope, enforceability, or interpretation of this arbitration agreement.
• Arbitration will take place in California unless you and Indexed Labs agree otherwise. If your claim is for $10,000 or less, you may choose to have the arbitration conducted by telephone, based on written submissions, or in person in your county of residence.
• The AAA rules govern payment of arbitration fees. Indexed Labs will reimburse fees for claims under $10,000 unless the arbitrator determines the claims are frivolous.
• The arbitrator may award any relief that a court could award, including injunctive relief and attorneys' fees, consistent with these Terms.

You and Indexed Labs agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative action.

You may opt out of arbitration within 30 days of first accepting these Terms by sending an email to help@indexedlabs.com with the subject line "Arbitration Opt-Out." If you opt out, you retain your right to litigate disputes in court.

Notwithstanding the above, either party may bring an individual action in small claims court or seek injunctive relief in a court of competent jurisdiction for intellectual property infringement or misuse of the Services.

These Terms and your relationship with Indexed Labs are governed by the laws of the State of Delaware, without regard to conflict of laws principles.

Subject to the arbitration provisions above, any legal proceedings permitted under these Terms must be brought in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.

We may update the Services or these Terms from time to time. If we make material changes, we may provide notice through the Services, by email, or by other reasonable means. By continuing to use the Services after revised Terms become effective, you agree to the updated Terms.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Indexed Labs regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral.

If you have questions about these Terms, contact Indexed Labs at help@indexedlabs.com.